FAQ

SHIPPING

Salt & Wonder Magazine is produced and printed in Vienna, Austria. The orderings will be sent out once a week via Heftwerk, based in Berlin, Germany. European Service are made by Deutsche Post, International Service by Fedex. Once sent, the orders are delivered within around 5 working days in Europe. www.heftwerk.com
Please allow for at least two weeks for your order to arrive, especially if it is traveling a long distance.

If you’d like to track your order, please get in touch with me directly.
contact@saltandwonder.com

refund policy

We sincerely hope that you enjoy your purchase, but if something goes wrong, we'll do what we can to fix it.Due to the nature of the purchase, orders cannot be cancelled or refunded once they've been shipped, unless they are defective or have been damaged in the post. In this case you will be required to show photographic proof of the item in question, as well as the receipt of purchase. 

Damaged or Lost Packages

Salt & Wonder cannot be held responsible for missing, misdelivered or undeliverable or damaged packages. We will make every effort to track down missing orders.

Status: 02/06/2019